Service & Customer Care

 Technical Service 

(Mechanical, electrical and software)


Competent technicians are ready to help you providing remote diagnostic and guide.

 

 - The Technical service is avaiable during the standard working hours (8.30-12.30 / 13.30-17.30), from Monday to Friday, public holidays excluded. 

- By request, priority service agreements or planed maintenance contracts can be activated. 

 

Technical support team: 

Mr. Marco Balboni / Mr. Stefano Venturi

Tel: 0039 051 976434

Fax: 0039 051 976624

Email: service@lcrgroup.it

 

 Step by step service procedure 


  1. Machine is not working
  2. Contact the LCR service 
  3. First check 
  4. Agree on the service terms 
  5. Service online/direct service intervention
  6. Post repair feedback