Service & Customer Care

 Technical Service 

(Mechanical, electrical and software)

Competent technicians are ready to help you providing remote diagnostic and guide.


 - The Technical service is avaiable during the standard working hours (8.00-12.30 / 13.30-17.00), from Monday to Friday, public holidays excluded. 

- By request, priority service agreements or planed maintenance contracts can be activated. 


Technical support team: 

Mr. Marco Balboni

Tel: 0039 348 0119346



 Step by step service procedure 

  1. Machine is not working
  2. Contact the LCR service 
  3. First check 
  4. Agree on the service terms 
  5. Service online/direct service intervention
  6. Post repair feedback